This demonstrates the importance of educating customers on product usage and best practices. I really like ICIICI Bank's customer education series . It's not well designed, but it clearly shows what your customers are really looking for. 6 Actionable SEO Strategies for Exceptional Customer Service There are many methods vendors can use to educate their customers . Webinars - Action regular webinars on new features with useful information on your product or industry topics.
White Papers – We whatsapp database conduct in-depth industry research and present it as a white paper. Explanatory videos – not to mention podcasts, blog posts, infographics and more. Tips and Tips – These are useful for small tips about your product on the product page or elsewhere . Details: How to create a commentary video with a high conversion rate 6) Monitor and adapt to industry trends Adapting to the latest technology and enhancing products according to industry trends is a crucial factor for brands that want to stay in business for the long term. Remember the Nokia story? In 2007, it had more than 50% market share in the mobile industry , but its reluctance to move into the smartphone era almost brought it into the shadows. By 2013, it had just 3% market share until it was acquired by
Microsoft. As GST (Goods and Services Tax) rolls out in India, tax software companies such as Tally , Zoho and ClearTax made their software GST compliant to acquire and convert chartered accountants. This is a great example of how brands can and should adapt to industry trends and updates. To identify trends in your industry , visit Google Trends, enter your industry, and add your location if you want to see a specific trend. Here I searched for "TaxIndia": 6 Actionable